A: The 2026 Explore Incentive Trip is an exciting journey to San Juan, Puerto Rico, followed by an amazing Caribbean cruise on the Virgin Voyages Valiant Lady ship from January 22 to 31, 2026.

A: Highlights include a Puerto Rican Street Festival, multiple feature events onboard the cruise and the main attraction of the trip are the visits to beautiful Caribbean islands such as Tortola, Barbados, Martinique, Antigua, and St. Maarten.

A: The cost is $8,299 per person for double occupancy (1 room), totalling $16,598 for a couple, and $11,399 per person for single occupancy.

A: The cruise ship is reserved for adults only. Children aged 18 and over can accompany you.

A: There is no strict dress code, but we recommend dressing smart casual for cocktails. There will be one evening where everyone is encouraged to wear red; more details will be provided later.

A: Yes, the trip will feature special events. Details will be provided in the program documentation and during the trip.

A: Yes, we partner with Manulife for cancellation insurance. Details will be provided soon, and you will be able to purchase directly through a designated website.

A: Currently, there are no specific vaccination requirements, but we recommend consulting with your healthcare provider for any personal health concerns. Health advisories will be communicated closer to the departure date if necessary.

A: January marks the start of the dry season, with minimal rainfall. Expect daytime temperatures in the upper 80s and evening temperatures in the mid-60s.

A: You can register by contacting your sales representative or by filling out the registration form.

A: Payments of $925 per couple (double occupancy) will be billed the 1st of each month from June 2024 to December 2025 on your account statement. However, the exact amount will depend on your registration details and the exact schedule will depend on your registration date. If you have any questions regarding your payments, please contact evenements@bumpertobumper.ca

A: Yes, you can earn travel dollars by signing agreements, meeting sales targets, and using Premier Rewards. Details are provided in the program documentation.

A: Changes to registration details can be made by contacting Danyka Pinsonneault by email at evenements@bumpertobumper.ca before September 1, 2025.

A: Yes, the registration deadline is September 1, 2024. We encourage early registration to secure your spot and take advantage of early incentives.

A: A valid passport with at least six months of validity beyond the return date is mandatory for all participants.

A: Cancellation fees vary based on the date of cancellation, ranging from 10% of the total cost if canceled before September 1, 2024, to 100% of the total cost if canceled after December 31, 2024.

A: Yes, participants wishing to extend their vacation must contact Danyka Pinsonneault by September 1, 2024. Extension requests are subject to availability and additional costs.

A: In the event of lost travel documents, immediately contact us or the local embassy/consulate for assistance. Keep a copy of your passport and important documents in a separate location as a precaution.

A: All primary travellers should now have received their cruise confirmation directly from Virgin Voyages. If you haven’t seen it yet, please check your spam or junk folder in the email account you used when registering with Essential Meetings.

A: If you are a secondary traveller, you’ll need to register in the Virgin Voyages App using: 

• Your booking number (found in the confirmation email sent to your primary traveller).
• Your last name.
• Your date of birth.

A: Your bar tab and sailor loot are visible only under the primary traveller’s profile, located in the Virgin Voyage app under the “Add-Ons” tab. For a double occupancy package, you should see two separate $300 bar tabs and one $100 sailor loot. 

A: To ensure both travellers can access these bar tabs, the secondary traveller must use the same credit card as the primary traveller when registering. If different cards are used, the secondary traveller will not have access to the bar tab linked to the primary account. 

A: Your Sailor Loot acts as onboard credit and can be used toward almost any onboard purchase — including drinks, spa treatments, retail items, premium dining, shore excursions, and more. 

A: When completing your check-in through the Virgin Voyages Sailor App, you’ll be asked to provide your flight details. Do not fill this section until you’ve received your official flight confirmation from Essential Meetings.

A: You’re welcome to select any embarkation time — it won’t affect anything, as we’ll be organizing a group transfer in coordination with the cruise line (more details to come).